How can I cancel my appointment?

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How can I cancel my appointment?

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_img2The possibility for the CGM OxyCity user to cancel an appointment depends on the decisions of the healthcare provider.


1.Sign in to CGM OxyCity. See Signing in.

2.If the widget My appointments is not visible in your CGM OxyCity profile page, then display it (see How can I set the visibility of the widgets on my profile page?).


3.Click on the red cross on the left-hand side of the data of the appointment you want to cancel.

Or click first on the Show all button if the appointment you want to cancel is not visible.

4.Confirm the cancellation.

5.You may be asked to enter a reason for cancellation.  

6.The appointment data disappear from the appointment overview.